Propuesta para el mejoramiento de la distribución de productos en el almacén de la Empresa Cerámica Italia en Cúcuta.

Abstract

Inventories are established as the collection of a series of material resources, including direct materials, supplies, devices, work carried out during the procedure and finished items that arise in numerous places throughout the production and logistics pipeline of an organization. . As for, inventory control is carried out through the use of processes linked to the patterns for the inspection of catalogs or stock, with the purpose of examining the costs related to the warehouse's own operations. It is important to note that the business organization Cerámica Italia S.A has remained in the market through its operations as an industry specializing in the production of coating products and the marketing of toilets, sinks, taps, as well as bathroom furniture for the construction sector, also in the remodeling of spaces. Hence, the present investigation has as a general objective: To develop a proposal for the improvement of the distribution of products in the warehouse of the company Cerámica Italia in Cúcuta, in order to increase the effectiveness in the delivery of products as an element key to service quality. For this purpose, a descriptive methodology was used, whose data were obtained from primary sources, using tools such as inspection forms, process flowcharts and Ishikawa Diagram. However, regarding the redistribution of spaces in order to take advantage of each area in the workplace, hence it is considered essential to manage alternatives that allow the minimization of time, as well as the increase in productivity and service delivery. , in the Italian Ceramic Company. A corresponding diagnosis of the operation of the company's warehouse was made, through the flowchart that outlines the procedures of the inventory and the acquisition of products, in addition, a record of the basic operations carried out in this area is kept, however, it is necessary to improve the organization and distribution of products and merchandise, with the purpose of increasing the benefit of the warehouse infrastructure.