Propuesta pedagógica para la resolución de conflictos en el grado quinto del Instituto Técnico Arquidiocesano San Francisco de Asís, sede Cuatro de Julio del municipio de Pamplona-Norte de Santander.

Abstract

The present degree work under the research modality, has as a general objective "Develop pedagogical strategies for the resolution of conflicts in the fifth grade in the Archdiocesan Technical Institute San Francisco de Asís, headquarters fourth of July of the municipality of Pamplona – Norte de Santander". The specific objectives: a) Identify the conflicts that arise in the fifth grade of the Archdiocesan Technical Institute San Francisco de Asís, headquarters fourth of July, b) Design pedagogical strategies for the peaceful resolution of conflicts, and c) Implement pedagogical strategies for conflict resolution. A study was conducted under the qualitative approach, with the method of action research. The following data collection techniques were used: Non-participant observation and the instruments were: Field diaries and qualitative surveys. The phases that make up the research process are: a) Detect the problem, b) Formulate a strategy, c) Implementation of the strategy, and d) feedback. The key informants were the students of the fifth grade, the facilitating teacher and research professors. The main results indicate that the students mostly present a good coexistence and have knowledge about how to resolve conflicts properly, however, in most cases they do not implement them letting themselves be carried away by intolerance. It is concluded that the lack of respect between peers are the main cause of the present conflicts, leading them to verbally attack each other, so the strategies proposed in the pedagogical proposal provide spaces for reflection.