Actualizacion de los Indicadores de Gestión, para los procesos de evaluación acorde con los lineamientos del modelo Integrado de Planeación y Gestión-MIPG, en la entidad “Municipio de Sogamoso Administracion Central”.

Abstract

In the Entity "Municipality of Sogamoso Central Administration" within the quality management system they work through the Integrated model of planning and Management - MIPG In turn, through the process diagram it is identified that some procedures do not have the indicators required for the development of activities especially in the evaluation processes, which generates difficulty for the development of tasks, decision making and obtaining information. For this, through this project I established that a diagnosis and formulation of the entire evaluation scheme should be made. indicators in the evaluation processes of the quality management system and finally proceed to verify the operation of the new indicators so that it facilitates and gives flexibility to the tasks and, in turn, the processes are more precise and comply with the objectives of the quality management system. quality management.