Propuesta de mejoramiento en el análisis de medición de riesgos financieros generados por la pandemia de COVID-19 en la gerencia del presupuesto del Banco Caja Social en la ciudad de Bogotá, D.C.

Abstract

This improvement proposal for Banco Caja Social in budget management in the city of Bogotá, D.C., evaluates possible solutions to mitigate the identified risks and avoid their recurrence. For the execution of the project, a diagnostic phase was initially carried out on the analysis of the clients' perceptions about the services and methodologies for the measurement of financial risks. During this stage, all possible risk factors for BCS were identified; these risk factors included all aspects that affect the entity's competitiveness. Then, an improvement plan in the analysis of financial risk measurement generated by the COVID-19 pandemic in the budget management was elaborated through the Business Intelligence BI software. Finally, the improvement plan was presented to the Bank's budget management through the new methodologies for measuring financial risks and evaluating the results on financial risks based on the proposed methodology.