Estudio de la cadena de abastecimiento en el proceso de producción de la panadería Cáritas de la ciudad de Pamplona- Norte de Santander.

Abstract

The present work is a monographic investigation, which focuses on the supply process of one of the bakery companies in the city of Pamplona, LA PANADERIA CÁRITAS. This research is carried out in a bakery company in the city, since this type of industry is part of the gastronomic culture of the city, as well as being a traditional economic sector in this region. Initially, a theoretical review is carried out where the supply process or supply chain is understood in a general way of a bakery company, thus laying the foundations of how the process should be in the company under study. Subsequently, the characterization of the supply process in the production chain of the Caritas bakery is carried out, the factors that intervene in this process are analyzed, through a checklist and inspections (visits and observation). On the other hand, the supply process currently handled by the bakery is compared with the guidelines or general processes for this type of industry. Finally, some recommendations and improvement actions are proposed that allow the company to be more efficient and productive in the supply process, which in turn is reflected in the progress of all the economic activity of the organization.