Diseño de un plan de mejora para el seguimiento y control de llegadas y salidas de los trabajadores en el área de recursos humanos de la Tienda Jumbo la 65, ubicada en Medellín.

Abstract

The present project aims to design an improvement plan as a solution proposal to the problem that is currently presented in the store Jumbo 65 in Medellin (Antioquia), which are the high costs due to poor marking of employees since being a company with around 250 employees is complex to know if each of them is being productive and in turn fulfilling their full working hours. Therefore, to carry out this project we perform the initial diagnosis of the costs that are currently being generated through macros in Excel that allow us to calculate with certainty the costs in a certain period of time; then with the collection of information through surveys, interviews, formats, to determine which indicator is generating more costs and if there is a dissatisfaction on the part of employees towards the company; then the design of the improvement plan is carried out which reflects all the improvement actions and activities that would lead to the solution; then the benefit/ cost ratio is realized by relating all the costs and in turn the benefits that the implementation of the improvement plan would bring to the company. Finally, the improvement plan is shared with the zonal head of human resources in order to have it reviewed and approved.