Análisis de la cadena de suministros del restaurante JuanK Parrilla ubicada en la ciudad de Bogotá D.C.

Abstract

In the realization of this monograph we document information on the subject of the supply chain in the Hamburguesería Juank Parrilla located in the city of Bogotá; in the elaboration of this monograph we rely on a series of stages or phases, which allow us to know, understand, the importance that gives the supply chain in companies and more in food restaurants, and how applying certain engineering tools we can improve critical aspects in the supply chain for the improvement of the restaurant. In the first stage of this monograph we had a collection of information through different databases, monographs, articles, and thesis of degrees; describing relevant terms about the supply chain giving us to understand important aspects in the development of the monocracy and the topic to be analyzed. Continuing with the second stage we started talking about the suppliers and the way of supplying the Hamburguesería Juank Parrilla and the way it does it, we put into practice a tool to give a solution to a problem that was revealed with the suppliers and a possible solution. Later in the third stage we will find the description of the 5S tool, we also show a possible way to apply it in the storage area showing the affected areas and the improvements within the supply chain. By means of a data collection tool the survey we extracted valuable information from the customers regarding the delivery of products, their quality, most requested products, perspective of preparation times and customer service, this information gave us a perspective about one of the fundamental stages within the supply chain aspects.