Análisis de las medidas de control de calidad aplicables en cada etapa del proceso productivo de bebidas gasificadas a nivel general.

Abstract

In this monograph, basic concepts of quality control, and quality management system were disclosed, the monograph was based on descriptive-explanatory research because the techniques used for quality control that are carried out in some of the most influential companies in the soft drink market in Latin America, explanatory because the cause-effect relationships are established, between the critical points or the weaknesses, that may exist in the production process for the manufacture of gasified beverages, from the reception of raw material to the packaging, and its possible solutions using quality control. Bibliographic material was collected, such as articles and thesis carried out in companies such as Coca Cola, where they are described in which part of the production process, they perform quality controls such as inspections and machinery and technologies they use to avoid failures and defective products. At the end the different pertinent recommendations were raised to achieve a better quality of their products.