Resolución de conflictos en el ámbito escolar: una herramienta contra la xenofobia.

Abstract

The purpose of this research was to know the strategies implemented for the resolution of conflicts against xenophobia in fifth grade students at the General Santander Educational Institution Pedro Fortoul Headquarters of the municipality of Villa del Rosario Norte de Santander, for this purpose it was carried out a qualitative non-experimental study of phenomenological type where information collection techniques were used such as; semistructured interview, non-participant observation and focus group; of which the results conclude that within the I.E the phenomenon of xenophobia argued from the components of; Verbal aggression, discrimination and social exclusion, also the absence of conflict resolution is a factor immersed in school coexistence, thus proposing a psychological intervention strategy that addressed the resolution of conflicts against the phenomenon of xenophobia in the school environment.