Diagnóstico documental evaluativo para el control de calidad en el laboratorio microbiológico según la NTC ISO/IEC 17025:2017 y otras actividades realizadas en la empresa Troutco S.A.S.

Abstract

The implementation of the NTC ISO/IEC 17025:2017 standard in testing and calibration laboratories provides support for the validity and reliability of the activities carried out in these laboratories. For TroutCo S.A.S., as a company dedicated to the commercialization of rainbow trout, it is of utmost importance to demonstrate that in its laboratory the necessary competences are established for the issuance of its results. This work addresses the development of the necessary documentation for compliance with NTC ISO/IEC 17025:2017 in the TroutCo S.A.S. microbiology laboratory. The activities to be developed were planned according to the findings obtained in the diagnosis of the current situation of the laboratory with respect to the documentary requirements requested by the NTC ISO/IEC 17025:2017 standard, showing that the existing documentation had a 1% of adherence to the standard, based on these findings an action plan was formulated which consisted of the development of the minimum documentation required for the general requirements, requirements related to the structure and requirements related to resources; thus achieving a percentage of 8% progress on compliance with the standard. These results show that it is necessary to implement the documents elaborated in order to contribute to the implementation of the quality management system for the TroutCo S.A.S. laboratory. The results obtained in the development of support activities fully comply with the integral controls of quality and food safety in TroutCo S.A.S., thus allowing to maintain an optimal management process that supports that the possible variables during the production process are kept under control in order not to influence the safety and security of the food.