Propuesta de implementación del modelo Six Sigma en el proceso productivo de la Empresa Carbomaz S.A.S.

Abstract

The objective of this degree project is to study the problems of the Carbomaz company specifically in the production process of Coking and the presentation of some proposals which can help to improve the delivery of the required product and with the specifications given by the customers, since human errors occur at the time of receipt of the coal and incorrect mixtures in it, as well as in other processes, which hinders its good performance when carrying out the Coking process. In the third screening process, it was possible to determine that one of the causes of customer discontent came from the dimensions of the coke delivered, which did not correspond to what was agreed, and it was determined that to improve this it was important to take more precise shots using a new digital meter, projecting the new data, a process capacity (CP) of = 1.9803 and a process capacity index (CPK) of = 0.5733 were obtained, which indicates a considerable improvement.