Articulación del manejo de Redes Sociales como estrategia de la Comunidad para Fortalecer la Seguridad Ciudadana del Barrio Galán.

Abstract

Through this research work, a qualitative exploration is carried out, with an interpretive approach where the community collects information in order to articulate the management of social networks as a community strategy to strengthen citizen security in the Galán neighborhood in the city of Pamplona, through interviews, group, focal and field diaries, a diagnosis of the shortcomings in citizen security is made and its status in the neighborhood is known; then raise the proposal and implement it to recognize the impacts of WhatsApp and Facebook social networks through the use of groups and these networks in the community for communication and interaction. From which good experiences are collected in the integration of technology strategies such as alarms, buttons and security cameras and the use of social networks integrating the National Police, Municipal Council, educational institution and community of Barrio Galán, as a social network support.