Estudio de tiempos y movimientos para mejorar la eficiencia del servicio en una empresa.

Abstract

The time and motion techniques used in companies to improve their productive activities, in turn allow the improvement of each stage of the work. Time and motion techniques provide companies with the possibility of creating increasingly effective methods and tools. When failures occur in the production line, it is vital to make radical changes. Before using any of the techniques described here, companies should be evaluated internally to analyze where changes should be made, which stages can be improved and which should definitely be removed from the process. Some of the most commonly used techniques to measure time and improve working conditions are: MOST, MTM, MODAPTS, GTD Method. From the part of the study of the movements, the classification of the same ones related to different classes, the point of the body used as support for this movement and the parts of the body that work in favor of this activity arises. The industrial engineers or technologists hired in the companies to improve these factors must first make a millimetric observation of each of the activities of the company, as well as each of the points of production, analyze the movements of employees, as the company is prepared or not to deliver the necessary tools for the worker to find everything in his job and not have to be wasting time looking for raw materials for example in the warehouses of the company that are quite far away usually.