Análisis del proceso de producción en la fabricación de jabón líquido en la empresa Vittaly de Pamplona (Norte de Santander).

Abstract

This monograph presents an Analysis of the production process in the manufacture of liquid soap in the Vittaly company, said research consisted of first making a diagnosis, where the necessary information was collected from the vittaly company, for the documentation of the information an interview was conducted to Mrs. Yaneth Caicedo at the company's facilities, then the process flow diagrams were made and a survey was also applied to know the satisfaction of the clients and thus find opportunities for improvement in terms of the perception they had of the product. Finally, the analysis of all the information obtained was made and an improvement plan is proposed applying the PHVA methodology or Deming's circle, a new ingredient is also proposed, the protease enzyme for the improvement of the liquid soap manufacturing process.