Percepción social y violencia discriminatoria en trabajadores de los centros comerciales, hacia personas con orientación homosexual de la ciudad de Cúcuta.

Abstract

The present monographic work entitled “Social perception and discriminatory violence in workers of shopping centers, towards people with homosexual orientation of the city of Cúcuta, contains the respective literature review necessary to fulfill each of the objectives set forth, the description of investigations who have previously addressed the issue at the level; International, National and Local. Some of the most relevant academic databases used to collect the information were, Redalyc, Scielo and Science direct. Likewise, the Diploma Conflict Resolution a Border Perspective, from the University of Pamplona, with the objectives of deepening; The generalities of the psychological approach in the resolution of conflicts from a border perspective, Foster research in the psychological approach to conflict and its transformation. Model disputes in conflict resolution. It will be of fundamental support for the development of research. Through the affected data, it was possible to identify similarities regarding the main problem, which homosexual people face; Culture, according to Baecker (1997), cited by (Chains 2014) "It means self-description of society", allows to explain the visible differences and integrate it into social systems. But being unable to observe society "from the outside," it cannot be described in its entirety. It is also important that the subject has been studied previously in different countries and contexts, but also that it is still necessary to generate information that allows, sensitize the population in general, against the importance of creating spaces of tolerance and respect.