Percepción del cuidado humanizado en pacientes hospitalizados de la Clínica Norte S.A de la ciudad de Cúcuta.

Abstract

The psychology of health is the applied branch of psychology that is dedicated to the study of the subjective and behavioral components of the health-disease process and of health care, interested in the study of those psychological processes such as the perception that participate in determining the state of health, in the risk of getting sick, in the condition of illness and in recovery. This study aims to describe the perception of humanized care in hospitalized patients of the North Clinic in the city of Cúcuta, through the questionnaire of Perception of Behaviors of Humanized Care in Nursing 3rd version (PCHE3), determining the subjective experience of the patient regarding to the care received. A quantitative, descriptive, cross-sectional study was carried out on a sample of 40 participants. An excellent rating was found in the perception that users have of the service received, it was concluded that there is a need for an instrument that directly addresses the variables of humanization from the psychology of health.