Proceso del servicio de alimentación en el sistema integrado de gestión de bienestar universitario de la Universidad de Pamplona.

Abstract

It is a proposal for improvement to the university welfare center, in the area of socioeconomic promotion, in the food service of the University of Pamplona, characterizing the processes of the food service before the integrated management system, this proposal was developed in three stages main, beginning with the realization of a diagnosis that allows to determine the shortcomings, was made the characterization of each of the processes that are carried out for the operation of the food service, from enrollment, selection, students and storage , reception and production of the raw material, as well as the description of the food service, to elaborate the necessary documentary structure for the compliance with the ISO 9001: 2015 norms, finally the updating of the interview was made one of the selection criteria of the student beneficiaries to the service.