Plan de mejoramiento al sistema de cuentas de cobro para el área financiera del E.S.E. Hospital Local Santa Rita Cassia del municipio de Distracción, La Guajira.

Abstract

The purpose of this project is to demonstrate the results of such professional work. In practice in the first semester of 2022, he had the opportunity to work for the E.S.E. SANTA RITA DE CASSIA LOCAL HOSPITAL. With the aim of complying with and contributing to professional practice, an improvement plan is carried out for the financial area focused on collection accounts. As a first point, an exhaustive diagnosis is established in which significant deficiencies were found in billing and software, which generates that in the entity there is a great delay in generating payments, so that the hospital, thus, so that in the Hospital to obtain greater effectiveness and improvement in its quality of service, it is decided to design a continuous optimization model that allows maximizing the service and strengthening of the processes carried out by the Hospital.