Diseño de un plan de mejoramiento para el proceso de divulgación de colección arqueológica del Banco de la República.

Abstract

This proposal includes an improvement plan for the area of dissemination of the Archaeological Collection of the Bank of the Republic, which initially through a diagnosis identifies some problems that affect the performance and productivity of employees in the area, so establishes a series of improvement actions that aim to contribute to the improvement of the process where Industrial Engineering tools are proposed, such as; Process flow diagramming, management indicators, sipoc diagrams, program of active breaks, among others that aim to favor the effectiveness of the development of the process.