Diseño de un método para identificar el uso y apropiación del sistema administrativo y financiero Gestasoft implantado en las instituciones de educación superior.

Abstract

In the present research work, a method to identify the use and appropriation of the administrative and financial system Gestasoft was designed. This system allows the Center of Applied Research in the Development of Information Technologies (CARDIT) define strategic actions to optimize the levels of use and appropriation of the Gestasoft system in universities where the system is implemented. The results of the method identify whether the processes are being executed online or not indicating the percentage of execution or the causes of non-execution, which establishes the LEVEL OF USE, likewise if the IES has the information that is generated through consultations and support documents in real time, to accomplish the internal and external administrative needs of the institution, which determines the LEVEL OF APPROPRIATION. The method also generates important information in the CARDIT to take actions and make the IES continue with the Gestasoft system, if it is required according to the results, where it can be determined the type of service the institution needs, such as general training or specific processes, total or partial system reimplantation, counseling or accompanying to the execution of processes, identification of new developments or improvements to the system, and thus support higher education institutions and guide them in the use and appropriation of the Gestasoft system offering the services. On the other hand, the method not only allows to be applied for the Gestasoft system, but also to be standardized for the evaluation of the use and appropriation of different ERP.