Diseño del sistema integrado de gestión basado en las normas ISO 9001:2015, ISO 14001:2015 y OHSAS 18001:2007 del proceso de producción de la pastelería el castillo de las tortas de la ciudad de Cúcuta-N.S.

Abstract

The integrated management system was designed based on the ISO 9001: 2015, ISO 14001: 2015 and OHSAS 18001: 2007 standards in the production process of the “El Castillo de las Tortas”, based on the preparation of a diagnosis, followed by a planning stage, documentation and finally, socialization of the design to the management. In the diagnosis, the state in which the company was located was identified to guide the design of the management systems in quality, environment and safety and health in the workplace. In the planning, the processes were identified and the strategic direction of the company was carried out for its subsequent documentation. At the documentation stage, the relevant documents were designed to comply with the requirements of the standards in the production process. In the final stage, the socialization of the system designed for the management of the organization was carried out with the purpose of publicizing the tool to be implemented.