Conflictos vecinales y la mediación como método alternativo de solución.

Abstract

This study analyzes the neighborhood conflicts of the Cristo Rey neighborhood of Pamplona and mediation as an alternative method of solution, through a qualitative study, through a semi-structured interview, focus group and non-participatory observation, as a result it was found that in This community does not have alternative methods to solve the conflicts of their daily lives, they do not have knowledge about the mediation processes or other alternative methods that lead to the truce of a conflict without having to go to court or lament human losses, so which is left as a contribution to the population a psychoeducational booklet in order to offer knowledge regarding: alternative means of conflict resolution and care routes.