Diseño del sistema integrado de Gestión basado en las normas ISO 9001:2015 e ISO 14001:2015 para el proceso de producción de café de la empresa Asomavir en el municipio de Aguachica Cesar.

Abstract

The present study was carried out in the ASOMAVIR ground coffee company "Mutual Maloca Association for a Better Life" in the city of Aguachica, Cesar. This research presents a documentary design based on the NTC ISO 9001: 2015 and NTC ISO 14001: 2015 standards for the process Production of ground coffee. To do this, a direct investigation was carried out at the worksite through the following stages: A diagnosis that seeks to demonstrate compliance with the requirements of the standards under study with respect to the development of the production process, then the planning where they were identified The processes and the strategic direction of the company was realized and finally in the last stage the documentation was realized where all the necessary documents were elaborated for the fulfillment of the requirements of the norms object of integration. With the above, we sought to provide guidelines so that the company, after its implementation, can respond to the needs of a competitive and increasingly demanding market, in a cost-effective, efficient and controlling the environmental impacts generated from each operation.