Calidad de la atención en salud con base en el Sistema General de Salud Colombiano para el periodo 2011-2016.

Abstract

The Health Promoting Entities (Eps) are responsible for collecting the resources coming from the contributions of the members of the contributory regime and for providing the Compulsory Health Plan (POS), with the support of the resources drawn up by the national government. The objective of this study is to quantitatively analyze the quality of health care provided by the most significant Health Promoting Entities in Colombia for the period 2011-2016. An analytical and comparative study was carried out, by consulting 19 indicators reported by the different Eps to the National Health Superintendence (rector of the Health surveillance, inspection and control system), a quantitative analysis was carried out, to establish trends in their performance, which allow to demonstrate the shortcomings of health entities. The results show the behavior of the 19 indicators analyzed, allowing observing that their performance does not meet the target established by the Ministry in most indicators. From the above, it is concluded that the Eps are not effective and lack strict supervision by the regulatory body, the opportunity in the internal medicine consultation meets the 30-day standard, on the other hand, deficient behavior is evidenced in the opportunity of assignment of consultation of pediatrics and of general dentistry, in the schemes of vaccination in children under one year, mortality rate due to pneumonia in high risk groups and overall satisfaction rate, its systematic noncompliance.