Apoyo en el mejoramiento de los procesos de recaudacion del impuesto de industria y comercio y en el manejo de la informacion presupuestal de movimientos en la oficina de la Secretaria de Hacienda del municipio de Pamplona.

Abstract

The tax collection processes are more relevant and indisputably a tool for increasing the budgetary resources in the country, however it is regrettable to observe and detect serious failures in these same ones. This research had as main objective to support for the improvement of the processes of collection of the tax on the economic and industrial commercial activity and in the handling of the budgetary information of movements in the office of the secretary of finance of the municipality of Pamplona. In chapter 1 A description of the company is identified where its corporate aspects, objectives, values, principles are identified and an analysis is made of the current situation of the Secretary of Finance, its mission, its vision, its main objectives, its strengths and weaknesses. Additionally the work area is described its functions and the functions of the intern. It also establishes the objectives and finally describes the justification of the topic and proposes a proposal to be developed. Chapter 2 describes the development of the proposal and shows how it was. It includes the conclusions, recommendations for the company and the scope of this practice.