Propuesta de implementación del Six Sigma para el mejoramiento de la productividad de los trabajadores con recomendaciones medicas en la Empresa Aguas Kpital Cúcuta S.A. E.S.P.

Abstract

his degree project was developed under a descriptive quantitative methodology in order to obtain the productivity levels of workers with medical recommendations and are part of the job relocation program in the company AGUAS KPITAL CÙCUTA S.A. E.S.P. determining the production yields of each collaboration, with the main methodology taking time, collecting historical data diagnosing the work area and proposing different solutions for improvement in said area with the aim of increasing its production and efficiency. The implementation of the SIX SIGMA model will bring multiple benefits such as the control of effective, effective and efficient processes, it will optimize resources by increasing the quality of processes, customer satisfaction, safety and well-being of employees.