Elaboración de un manual de proceso y procedimiento en el área de tesorería bajo la Norma ISO 9001 del 2009 en la alcaldía municipal de Regidor-Bolívar.

Abstract

The following work was carried out in the Treasury area that are located in the administrative part of the Municipal Palace Regidor-Bolivar, where it is allowed embodied manual processes and procedures in this area under the ISO 9001 of 2009, which It allows the public servant involved in the processes and procedures that take ends in the treasury area through documentation of each of the different procedures as the law states. To achieve good governance Municipal, requires that the official work by processes, which is important ongoing training, review and updating of the different procedures previously established and applied to the various activities carried out to provide the services in charge the municipality, with quality and with greater efficiency and transparency in the management of public resources. A manual process and procedure in the treasury area under the ISO 9001 2016 are aimed at systematically collecting processes and procedures to facilitate the organization staff compliance activities and how they should be developed. That's what the treasury area adopts manual processes and procedures under ISO 9001 2016 in order to provide an updated, clear and concise description of the phases or stages contained in each process and activities including each procedure. This model is part of a series of methodological tools to facilitate senior management, the modernization of institutions and improving management. For this reason it is important to have the staff who work in the area is consistent with treasury policies municipal government, to be leaders in the field of action for them and particularly for the performance of municipal financial activities. seizing the opportunity offered me the Municipal mayor of Regidor-Bolivar, allowing me to realize my professional practice of public accounting .in the area of the Municipal Treasury, you may notice the absence of manual processes and procedures in the treasury area under the standard ISO 9001 of this entity; I presented the draft practice as a degree option "manual preparation processes and procedures in the area of treasury under ISO 9001 2009 in the Municipality of Regidor- Bolivar. It should be noted that the document is presented in basic and simple way to make it manageable for all staff. According to the above, this document will be subject to continuous improvement, which is why the Office of Internal Oversight, in its periodic evaluations, recommend changes, sought its adaptation to the structure of the municipality and compliance standards on internal control and quality policies.