Diseño del Sistema Integrado de Gestión bajo las normas NTC Iso 9001:2015 y NTC Iso 14001:2015 en la Clínica Azul en Bogotá D.C.

Abstract

The purpose of this project is the design of the Integrated Management System (SIG) in quality and environment in the Blue Clinic located in Bogotá DC, under the NTC ISO 9001: 2015 and NTC ISO 14001: 2015 standards, which will help the clinic comes close to meeting the requirements established in these standards, through these standards a company can currently be certified, since this would contribute to the clinic generating the culture and focus towards continuous improvement. A diagnosis of compliance will be made through the application of diagnostic tools, this to understand and understand the state of realization of the requirements of the standard, making use of the PHVA cycle, the characterization and classification of the standards will be carried out according to this continuous improvement cycle. The documentary structure of each of the requirements demanded by the standards will be carried out, taking into account the diagnosis of the documentation that the company does not have, thus leaving all the missing documents to comply with the standard, followed by the plan of action that allows to demonstrate the actions to be carried out for the implementation of the SIG, and finally the socialization of the SIG will be carried out for the knowledge of the clinic leaders.