Diseño de una herramienta para la evaluacion y seguimiento del desempeño de los procesos estretégicos y misionales de la Alcaldía de Yopal Casanare.

Abstract

The performance evaluation of the Mayor's Office of Yopal is carried out through management indicators, which measure the management of the entity's processes; these indicators measure the efficacy, efficiency and effectiveness of the projects executed by each process. The administration had been experiencing problems when making decisions regarding the management of the processes, because there were indicators that did not meet the proposed goal and the means to present the follow-up report were not very clear and the information was not consistent, as can be seen through the diagnosis that was made, due to this, new management indicators were proposed and reformulated to help the entity to really measure the impact it is generating in the population. That is why it was decided to develop a tool that consolidates all the formats used to report the indicators into one, making the analysis much more realistic.