Análisis de la evaluación y valoración de los riesgos ergonómicos en la agencia de transporte “Cootranstame LTDA” del terminal de Pamplona, Norte de Santander.

Abstract

In the present study of attrition under the field modality, an inductive-deductive research was carried out by means of which an analysis of the evaluation and assessment of ergonomic risk factors that can lead to primary and secondary causes in the execution and performance of all activities was developed. Subsequently, this explanatory-descriptive case study was carried out based on a diagnosis in the transportation agency, COOTRANSTAME LTDA, dedicated to the provision of services to passengers, luggage and parcels located in the terminal of Pamplona, Norte de Santander. Likewise, within this transportation agency, the ergonomic tool method known as Manual Handling of Loads M.A. C in which the respective inspection was established for lifting and lowering of luggage and in the tasks of transporting parcels located in the storage and waiting area of materials, where ergonomic risks are identified and classified through the scoring and verification cards to prioritize the numerical scale of the categories of action according to the total score, the color code and determine the final synthesis of the meaning and direct observation of ergonomic risks in order to include improvements in preventive and corrective actions.