Diseño del Sistema Integrado de Gestión bajo las normas ISO 9001:2015, ISO 14001:2015 e ISO 45001:2018 de la empresa INVERGROUP Monterrey F&C SAS.

Abstract

With the development of this work, an integrated management system was designed in the company Invergroup Monterrey F&C SAS, under the criteria of the IS0 9001:2015, ISO 14001:2015 and ISO 45001:2018 standards that will allow establishing the continuous improvement of the processes that make up the company, as well as the achievement of worker safety and health and to control the positive and negative environmental impacts generated by its activities. The design of the system consists of three stages, first, the current status of the integrated management system was diagnosed in relation to the degree of compliance with each requirement, this stage was performed using a diagnosis of each standard and a SWOT matrix to know the external context, a digital and physical review of the procedures, formats, records and documentation existing in the company was made to identify the use of these in the improvements of the system design, with the information obtained it was possible to establish an action plan. For the second stage, the documentary structure of the integrated management system was designed, for that it was necessary to classify the processes and determine all the mandatory requirements established by the IS0 9001:2015, ISO 14001:2015 and ISO 45001:2018 standards, with this information a documentary base was formed by applying the methodology of Deming's PHVA continuous improvement cycle, with the aim that the integration of systems avoids duplication of work and shows efficiency and effectiveness in the processes. The next stage consists of the documentation of the mission process of fuel commercialization, this stage was carried out based on the identification of processes and the corresponding characterization of the mission process by collecting information through observation and interviews with the collaborators, identifying the most relevant aspects of the process; arriving at the preparation of documentation such as procedures, formats and instructions. It is concluded that the design of the Integrated Management System in quality, safety and health at work and environment, in the company Invergroup Monterrey F&C SAS, under the criteria of the standards IS0 9001:2015, ISO 14001:2015 and ISO 45001:2018 allowed establishing the importance of implementing the system as a continuous improvement of the processes that make up the company and that will improve the safety and health of the worker and a control of the environmental impacts generated by its business activities.