Perspectiva de madres o cuidadores de pacientes de primera infancia e infancia sobre la atención primaria en salud en la Unidad Básica Puente Barco Leones

Abstract

The primary health care strategy is an intersectoral coordination that allows comprehensive and integrated care for a higher level of well-being in users. Objective: to evaluate the perspective of mothers or caregivers of early childhood and childhood patients on primary health care in the Puente Barco Leones Basic Unit in Cúcuta Norte de Santander. Material and method: a descriptive cross-sectional quantitative study, carried out using the Primary Care Assessment Tools (PCAT) questionnaire, which was applied to 79 users with a margin of error of 5% and a confidence level of 95%. The results were obtained from the data analysis in Excel format, summary measures such as mode and means were estimated for variables of a quantitative nature, for categorical variables prevalences and proportions were estimated. Results: the sociodemographic data in the highest percentage belonging to the female sex (n=66), high school graduates (n=39), household occupation (n=42), civil union status (n=31), and with a subsidized health system (n=70), regarding the PHC attributes, 3 were acquired with a higher % and with a score ≥3 (family focus, cultural competence and first contact) with a higher % < 3 (community focus, coordination with other levels and care continuous and global). Conclusions: the perspective of the users varies in the different approaches, evidencing that the PHC has good compliance in some of the characteristics, however there are others that must be strengthened.