Evaluación de la atención primaria de salud desde la perspectiva de los jóvenes, en una institución pública de salud, Norte de Santander 2022.

Abstract

PHC is a whole-of-society approach to health that aims to ensure the highest possible level of health and well-being and its equitable distribution through care that is centered on people's needs as early as possible in life. of the continuum that goes from health promotion and disease prevention to treatment, rehabilitation and palliative care, and as close as possible to people's everyday environment. Objective: Evaluate Primary Health Care from the perspective of adolescents and young people, in a public health institution in Norte de Santander. Material and method: Cross-sectional descriptive quantitative study, with the Primary Care Assessment Tools (PCAT) instrument. The study population is comprised of youth between 18-28 years of age who attend the Puente Barco Leones Basic Unit - E.S.E IMSALUD. Study variables: age, sex, marital status, education, occupation and attributes such as: accessible services - first contact with the health system, continuous and global care, coordination with other levels of the health system, family focus, community focus and cultural competence. The data obtained were analyzed using an Excel program. Results: Out of the 52 young people surveyed, the prevalence with the highest age was 21 and 22 years, with 15%; Regarding the female sex, 67% and male with 33%, referring to marital status, single status with 63% and free union 37%; for the attribute accessible services first contact with the health system unacceptable 85% acceptable with 15%; continued and overall care acceptable by 52%, and unacceptable by 48%, in coordination with other levels of the health system it is obtained that the perception regarding the service, unacceptable by 63% and acceptable by 37%, family approach acceptable in a 4%, and unacceptable with 96%, community and cultural approach unacceptable 92% and acceptable 8%. Conclusions, it can be concluded that according to the attributes evaluated by the questionnaire in the young population, it indicates the need for interventions in the planning of care, treatment, communication and the family bond in the users, in the same way the continuous and global attention of the hand of the community approach by reflecting the need in activities of home visits, and extra-institutional meetings in which activities and community participation are carried out that improve health care, in order to improve it, taking into account cultural competence as a fundamental attribute from the perception and needs of young people.