Evaluación de la atención primaria de salud desde la perspectiva del adulto mayor, madres o cuidadores de la primera infancia Institución pública de salud Norte de Santander 2022.

Abstract

Primary Health Care (PHC) is the fundamental health provision, based on practical methods and technologies, with scientific and socially acceptable foundations, made available to all individuals, families and the community, through their participation and at a cost that the nation can bear, in each of the phases in its fulfillment. Objective: To evaluate Primary Health Care from the perspective of the elderly, mothers or early childhood caregivers, in a public health institution in each of the phases in its fulfillment. Objective: To evaluate Primary Health Care from the perspective of the elderly, mothers or early childhood caregivers, in a public health institution in Norte de Santander in 2022. Material and method: This is a quantitative, type, descriptive study. and cross section, The study population is comprised of older adult users (60 years) and mothers or caregivers of early childhood and childhood who attend the ESE Hospital San Juan de Dios in the city of Pamplona. Results: the perspective of both older adults and the early childhood caregiver population is unacceptable at a global level, since taking into account the different attributes that make up the evaluation instrument, its individual result is unacceptable. Most of the population that participated in the research project was female with 75%, mostly from the urban sector, in relation to marital status, 42% of the participants are married, in relation to the level of education, 28% of the participants were in primary school and only 2.5 had a higher level of study, in relation to occupation, 52% are dedicated to home care and the remaining 55% work as employees or Independently, in terms of monthly income, it is evident that more than 50% of the participants earn on average less than one minimum wage and only 16.7 between one and two minimum wages and only 1.7% a salary between the two and three minimum wages. Conclusions: The results obtained during the development of the research project allow us to conclude that the perception that the evaluated population has, both older adults and mothers or caregivers, regardless of sex, social stratum, educational level, is inadequate compared to primary health care, obtaining negative scores regarding the attributes of coordination with other levels of the health system; family, community and cultural competence approach and those mentioned above, due to the fact that according to the users, coordination with other specialties or level of complexity most of the time is very limited, either due to administrative or care processes, also according to what they state to the community and family focus is not given the necessary relevance.