Evaluación de la atención primaria de salud desde la perspectiva del adulto mayor en una Institución de Salud 2022.

Abstract

Primary care is a strategy that offers more efficient and equitable care to the needs of the population, where its evaluation allows continuous improvement of the quality of care. Objective: Evaluate Primary Health Care from the perspective of the elderly in a health institution. 2022. Material and method: Quantitative, descriptive, cross-sectional study carried out at the Puente Barco Leones Basic Unit. Study variables: age, sex, marital status, education, type of affiliation to the health system, and occupation. The data obtained were analyzed using the SSPS statistical program. Results: 80% of the elderly are dedicated to the home, while 10.7% are independent, 5.3% employees and 4% pensioners; evaluated the services accessible and used as the first contact in 92% answered no, the activities were not fulfilled at all, evidencing dissatisfaction, regarding the attribute of continuous and global attention and coordination, a relevant report is observed in relation to 76% and 72 % of the population. In the same way, in the attribute family, community focus and cultural competence that indicates a lack of inclusion of the family and community activities for the elderly. Conclusions: From the perspective of the elderly, the attributes of primary health care were rated with dissatisfaction, therefore, the need to develop actions that benefit users in favoring access and health care is evident. In the same way in the attributes of continuous and global care hand in hand with the community approach and other attributes that reflect the need for inclusion and participation activities for the population.