Desarrollo de una aplicación para brindar apoyo en el monitoreo interno de los trámites de dos recursos de identificación para relacionamiento con agentes en la Comisión de Regulación de Comunicaciones (CRC).

Abstract

The present project is based on the update of the Procedures Control Box in the Communications Regulatory Commission (CRC), which is used by the Agent Relations (RA) unit The purpose of this is to record the cases of formalities in order to monitor the amount of formalities that are in progress (to date) and to know the amount of formalities that a resource manager has. Currently this tool can only provide a "basic" information according to what has registered in the control box of procedures, making it impossible to expand the information of these. An analysis of the operating tools will be carried out, emphasizing the control box in order to be able to present an update of this and, in turn, allow innovation with respect to the current tool. For this reason, it is intended to examine the management of procedures for identification resources code short and number E.164, in order to develop a tool that provides support in the follow-up and monitoring of procedures for the identification resources in question, thus conferring a common benefit on dependency and in turn allowing a future projection on that control tool.