Implementación de un sistema de monitoreo y gestión para redes inalámbricas y fibra óptica con Mikrotik utilizando el software “Dude” para la empresa Avidtel en el municipio de Saravena – Arauca.

Abstract

This project consists of a monitoring and management system for the company AVIDTEL E.U. located in the municipality of Saravena - Arauca, in order to have an administration system of the network environments, providing graphs of network status, link speed and service status. The company in question has a network for users in optical fiber and wireless. Fiber optic users have the FTTH technology for the distribution of the internet service, wireless users have antennas in their homes, where their connection is made through radio link to the different base stations distributed by the municipality of Saravena with the objective of providing internet service. In a telecommunication network several inconveniences occur that cause the intermittence of the service or loss of service, these inconveniences make the user request the technical support service to the company for the reestablishment of the service, at the moment it is the most effective means with which AVIDTEL counts to know the different problems that appear in the network. This proposal is based on the current need of the company to provide greater support to users by identifying network problems before they are reported, ensuring good service, quality and reliability. Therefore, with the implementation of Dude software, available from Mikrotik, a tool will be available to support engineers and technicians in the operating area to provide a quick response to the various problems that arise throughout the development of activities. This work will include a characterization of the company's network AVIDTEL E.U., followed by the implementation of a team which will have the software Dude, this software will monitor the network in real time, where different alerts will be programmed for a rapid response of the operating team of the company. In this system you will be able to observe in real time the following functions: the state of the device, monitoring of links, allows drawing different maps and submaps, supports SNMP, ICMP, DNS and TCP monitoring for devices that support it, alert system, monitoring and graphics of the use of individual links and runs in Linux Wine, MacOS Darwine and Windows environment.