Análisis de impacto del servicio socio jurídico en trámites realizados por el centro de conciliación reconciliémonos de la Universidad de Pamplona, ampliación Villa del Rosario, frente a la descongestión de los despachos judiciales y la percepción de los usuarios en el periodo comprendido entre los años 2015-2020.

Abstract

In Colombia, the relief measures adopted by the Superior Council of the Judiciary sometimes become insufficient; Taking this into account, it is the persistent judicial delay in the effective obtaining In Colombia, the relief measures adopted by the Superior Council of the Judiciary sometimes become insufficient; Taking this into account, it is the persistent judicial delay in the effective obtaining of justice for the common citizen, which led us as researchers to deepen the incidence of CONCILIATION as an alternative mechanism for the resolution of conflicts processed in the Center for Conciliation of the University of Pamplona "Let's reconcile" in the jurisdiction of the Municipality of Villa del Rosario; in order to determine the percentage of effectiveness in conciliation procedures, as a determining factor of judicial decongestion, but also,the perception of the users of said Center, with a view to establishing improvement actions to perfect these procedures.