Elaboración de un manual de control de calidad interno para la firma Luna Asesores y Consultores S.A.S., el cual proporcionara una seguridad razonable de que sus procesos se efectuaran conforme a la norma internacional de control de calidad.

Abstract

With the implementation of the International Standard on Quality Control 1 (NICC1), the company Luna Asesores & Consultores S.A.S., is in need of implementing a quality control manual applied to the firm, which allows the team of work, offer and provide their services under guidelines that are focused on providing them safely, so that their clients feel satisfied that the firm and staff comply with regulatory standards and legal requirements.

The firm does not have a manual that meets all the requirements required by international standards, although performing certain procedures properly does not guarantee quality of work since it does not follow the set of rules and principles in its entirety.

It is very important that the company Luna Asesores & Consultores S.A.S., ensure the quality in the development of the professional activity, which is not being strengthened because it does not have a quality control manual, in the following work it is proposed to prepare a policies and procedures manual for each component of the control and quality system for the firm, which will allow it to detect inadequacies in the quality of the work carried out and compliance with the regulations, and thus take corrective measures to the deficiencies found ensuring reasonably cover the risks associated with quality control and provide quality in orders