Análisis ergonómico de los puestos de trabajo de la oficina de adulto mayor de la Alcaldía de Pamplona.

Abstract

The present research consists of carrying out an ergonomic analysis in the jobs of the elderly area in order to propose an improvement to reduce the factors of musculoskeletal disorders (MSD) in workers, covering ergonomic concepts, identification, analysis, assessment and control of ergonomic risks. At the beginning of the study, an initial diagnosis was made to identify the ergonomic risks to which workers in the elderly area may be exposed; For the identification of ergonomic risks, different information collection instruments were used, such as direct observation, conducting surveys and the ROSA and OWAS methods that were carried out through the use of a software called Ergonauts. The results obtained from the risk assessment showed that most of the activities carried out by the workers require intervention as soon as possible due to the repetitiveness and postural load required by the tasks performed, adding that not all workers have the necessary comforts to perform their work and that some workers have more workload than others. That is why an improvement plan is proposed in which workstations must be redesigned for better comfort, change some work tools for innovative and ergonomic tools and in addition to this, training for all personnel on the safety and health at work, this in order to take care of the health and safety of workers.