Diseño e implementación del manual de procedimientos para el módulo de compra de servicios en el sistema contable Siesa Clínicas Odontológicas Sonría.

Abstract

The chain of Dental Clinics Smile is a company in dental services and dental aesthetic solutions that has been present in many cities in the country for 27 years. Throughout this period he has been building an image, positioning his brand and entering the country's market. The company has a differentiating advantage based on customer service and treatment, accompanied by a wide range of specialties and financing, however, there are shortcomings in the administrative processes of the entity, which, giving attention, could raise the level of efficiency and effectiveness of area workers.

In this degree work a diagnosis is made of the internal and external situation of the accounting area of the company and then design and structure strategies that allow the accounts payable team to reach a better performance, this through the implementation of the module Purchase of services offered by the accounting program Siesa, which allows the creation of services by invoices, this service brings together the service accounts and withholding of the provider, resulting in greater efficiency, time to invoice ratio, compared with a traditional and manual causation entering service accounts and withholdings, which would take longer. As for the structuring of the process, a procedures manual is established, which contains the indications to make the proper cause by the service purchase module.