Implementación de una matriz para el registro de información y clasificación de clientes, para el otorgamiento de créditos en el Departamento de cartera de la empresa Agropaisa S.A.A – Agromilenio S.A., de la ciudad de Bucaramanga - Santander, Colombia.

Abstract

The present work contains as improvement proposal the implementation of a matrix that allows to qualify and classify a client in the granting of a loan for the company Agropaisa S.A.S and Agromilenio S.A, in order to maximize the processes for the study of these.

It is evidenced how the granting of these credits has been handled and the techniques that must be implemented, generating delays to each of the applications sent for their respective approval.

As a result of this improvement proposal, a matrix was obtained that allows us to know the payment capacity and the amount that can be granted to each client, according to the qualification and classification that this gives us as the final result for each of the requesting clients of credit or increase of quota granted.