Factores determinantes de felicidad organizacional en los trabajadores de restaurantes adscritos a acodres.

Abstract

Organizational happiness is based on the ability that organizations have to provide strategies and tools so that their collaborators feel good in their work environment, so that the activities they carry out are carried out with pleasure and satisfaction and thus contribute to their physical and psychological well-being. However, for this to be effective, certain personal characteristics of the workers and at the global level of the organization must be taken into account. The general objective of this project was to identify the factors that are associated and determine organizational happiness in the workers of the restaurants attached to ACODRES of the Norte de Santander chapter, with a qualitative approach and exploratory design for the flexibility of the research and the approach of a relatively new topic as it is, organizational happiness in the gastronomic industry, particularly in the city of Cúcuta. Through a semi-structured interview applied to workers, owners and experts, where it was possible to reach the conclusion that there are certain personal and organizational factors that determine organizational happiness and that in turn, the first are the most important for workers, which must be taken into account to promote the well-being and satisfaction of employees, being reflected in the fulfillment of tasks and therefore in the production of the organization.