Planificación para la actualización del sistema integrado de gestión bajo las normas NTC ISO 9001:2015 Y NTC ISO 45001:2018. En la Cooperativa Multiactiva de Transporte de Cubará (Boyacá).

Abstract

The development of this degree project sought to provide the Cooperativa Multiactiva de Transporte de Cubará Boyacá, a Colombian company of Automotive Land Transportation with national action radius, a guide for updating the Integrated Management System under NTC ISO 9001: 2015 and NTC Standards ISO 45001: 2018, seeking the easy administration of its two strategic commercial and transport processes in order to achieve compliance with the proposed objectives and with it a possible re-certification in the aforementioned standards. This project was carried out in stages, which began with an internal audit that allowed us to know the current situation of the company and whose results indicated which aspects were to be improved and which tools should be implemented to achieve the initial objectives . In the second stage and after knowing the reality of the company, the existing comprehensive strategic planning was reviewed, which should contain the mission, vision, comprehensive management objectives and corporate values of the same. In the third stage, the required documents were designed according to the basic standards of the project and their applicable numerals among them were: process map, procedures, characterization, formats, instructions, manual and other elements necessary to guarantee the proper functioning of a Integrated Management System, said documents were shared with the corresponding area or personnel for their correct use, completion and documentary control. Finally, the required control measures were created that lost the periodic review and follow-up by means of indicators, audits and managerial reviews, in order to seek continuous improvement of the Integral Management System.