Percepción del cuidador principal sobre la calidad del cuidado de enfermería en pacientes pediátricos durante la estancia hospitalaria.

Abstract

To carry out a research review of the perception of the main caregiver on the quality of nursing care in pediatric patients during the hospital stay. Method: Descriptive review of articles and updated degree thesis; The bibliographic search was carried out in magazines such as Elsevier, Revista de Enfermería UFPE / Revista de Enfermagem UFPE, Revista Cuidarte, among others. Consult consult 72 documents published during 2010 to 2020, select 38 bibliographic references. Results: The analyzes pointed to the categories: "satisfaction perception", "patient safety", "family-centered care" and "humane treatment". The result of the review evidences the efforts made to create plans for continuous improvement, aimed at improving the quality and satisfaction of patients and caregivers regarding the care provided by nurses. Conclusion: The investigation of perception of satisfaction of the main caregivers of pediatric patients provides bases for the recognition of the pillars that affect the continuous improvement of nursing care, recognizing the role played by each of the members involved. Descriptors: Care, Quality , Nursing, Pediatrics, Patient safety, Humanized treatment