Incidencia de la comunicación en la interacción entre comerciantes de la zona céntrica de Pamplona, Norte de Santander, y los migrantes venezolanos.

Abstract

In this research work we study the incidence of communication between merchants in the downtown area of Pamplona and Venezuelan migrants, in which we seek to identify, determine and analyze how the communicative processes that take place between the parties are presented that integrate this investigative study. From the approach of communication, it is important to have an approach with respect to the types of communication present between migrants and merchants in the downtown sector of the city, because this is inevitable in the communicative development, given among this population; To identify the way in which the communicative incidence is presented between migrants and merchants, three information gathering techniques were applied (non-participant observation, survey and in-depth interview) with the objective of knowing how the information is developed and present. communication between downtown merchants and Venezuelan migrants. It is necessary to clarify that the "non-participant observation" technique was performed at five commercial establishments in the city for three days, the survey was conducted on 200 Venezuelan migrants and the in-depth interview with five merchants in the sector; The data analyzed showed as a result that there is indeed an incidence of positive communication between the parties that make up this research, in determining the various forms of interaction and the types of communication present at the time of relating.