Felicidad organizacional en los restaurantes adscritos a la Asociación Colombiana de Gastronomía ACODRES capitulo Norte de Santander.

Abstract

Organizational happiness is an inherent variable in companies that have bet on internal customers, their workers, as a fundamental part of achieving strategic objectives. However, the perception of workers about these value offers, configure the management capacity of organizations. This research aimed to know the perception of organizational happiness of restaurant employees attached to the Colombian Association of Gastronomy ACODRES, North of Santander Chapter, under a qualitative, transversal approach and with a phenomenological design, where by means of interviews with Collaborators and owners of restaurants attached to ACODRES and a panel of experts in human development in the organizations collected the necessary information for subsequent analysis. It can be concluded that the practices and strategies for the management of human capital aimed at happiness in the gastronomic sector of the department are represented in models that serve to facilitate their understanding, reproduction and likewise, continuous improvement, the latter being of great relevance if. It is taken into account that happiness as a subjective perception has to be adapted to the cultural, social, economic and individual conditions in which the subjects find themselves.