Diseño de una propuesta de mejoramiento para los procedimientos manejados en la dirección de tesorería del departamento de Casanare, a través del sistema de gestión meci- calidad.

Abstract

The Casanare government is an entity that seeks economic development, social, cultural and environmental, thus, being internal control a necessary tool for the fulfillment of the goals and objectives is necessary a proposal for improvement for procedures handled by the entity, especially those established in the Technical Treasury Department, which will be modified, in such a way, that allows the person in charge more control and execution of the activities described, thus avoiding repetitive cycles in the process and development. The proposal is, thus, a result of compilation of information, analysis, review and execution of each procedure, considering that each can be handled by one worker or several, according to its complexity. For the execution of the proposal it is used as a diagnostic tool the matrix DOFA with which information is collected of how is find the entity internally and externally and how to react to weaknesses and threats through the strengths and opportunities.