Formato de autoservicio aplicado a las farmacias de Unidrogas S.A.S.

Abstract

The self-service format now applied to pharmacies to further increase sales of services and products, aimed at all kinds of people who are authorized to make the purchase of the type of product you are looking for. A design proposal was made after having the plans of the commercial premises, and with an organization of furniture and spaces, an optimal design was reached to be presented to the boss. The proposal of this project of practices, was given after a design process, applying the self-service format in the Droguería Inglesa located in the city of Barranquilla, leaving as a result a service system to improve the experience of each customer.