Diseño e implementación de un instructivo y formato en Excel para la estandarización del proceso de conciliación de los convenios de la UN Pamplona.

Abstract

University pamplona works on continuous improvement and increased its academic basis of the projection and institutional strengthening, so as seeks to provide graduates and professionals in general the opportunity to continue their education with graduate programs in different areas of knowledge. The office of paymaster and treasury main function participate as a generator Change Process in the institutional and social environment of our region, providing the highest level of service, transparency, appropriateness, effectiveness, efficiency and effectiveness of our Students, Teachers, Administration, Control Bodies, suppliers and community. Therefore the following work describes, how can be optimized by means of a plan to improve the process of conciliation agreements the University of Pamplona as it is standardized through the use of a magnetic template in Excel which it was assigned a nomenclature for their possible use in the process of paymaster's office and treasury